NEW DESIGNER PARTY WEAR — HEAVY VISCOSE VELVET TOP WITH SHARARA
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NEW DESIGNER PARTY WEAR — HEAVY VISCOSE VELVET TOP WITH SHARARA
Description
FABRIC DETAILS
TOP
• Fabric: Heavy Viscose Velvet
• Work: Heavy embroidery sequence work (both sides)
• Size: Fully stitched — M (38), L (40), XL (42), XXL (44) with margin
• Length: 40 inches
SHARARA
• Fabric: Heavy Viscose Velvet
• Work: Embroidery sequence work
• Length: 39 inches
• Size: Fully stitched, free size
DUPATTA
• Fabric: Heavy soft net
• Work: Embroidery sequence work with fancy four-side lace border
• Size: 2.10–2.20 meters
Weight: 1 kg
CODE: ST-230
Additional Information
| Size |
Stitched - M (38), Stitched - L (40), Stitched - XL (42), Stitched - XXL (44) |
|---|
Return Policies
At Roop Sutra, your satisfaction is our priority. If you are not completely happy with your purchase, we’re here to help.
1. Eligibility for Returns
- Returns are accepted within 3 days of delivery.
- Items must be:
- Unused, unworn, and unwashed.
- In original packaging with all tags intact.
- Items that do not meet these conditions will not be accepted.
- Unboxing video is required to verify the product condition.
2. Non-Returnable Items
- Accessories, innerwear, and sale/discounted items are not eligible for return.
- Customized or altered products cannot be returned.
- Note: Sale/discounted items cannot be returned. They are eligible only for exchange if the product is defective.
3. Return Process
- To initiate a return, please contact us via Contact page.
- Customers are responsible for return shipping costs, unless the item received was defective or incorrect.
4. Refunds & Credit Notes
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If the product is defective or incorrect, a full refund (including shipping) will be issued.
- If the product is not defective and the reason for return is not valid, a credit note will be issued instead of a refund.
- Credit notes are valid for 90 days and can be used for any future purchase on our website.
- Courier charges will be deducted from the refund/credit amount.
- Charges:
- Cash on Delivery (COD) Orders: ₹400 (₹200 each side)
- Prepaid Orders: ₹400 (₹200 each side)
- Approved refunds will be processed within 7–10 business days to the original payment method (or via bank transfer/store credit for COD orders).
5. Exchanges
- We currently offer size exchanges (subject to availability).
- Approved exchange will be delivered within 7-10 days.
- Note: Sale/discounted items are only eligible for exchange if the product is defective.
6. Damaged or Incorrect Items
- If you receive a damaged, defective, or wrong product, please notify us within 24 hours of delivery.
- We will arrange for a replacement or issue a full refund, including shipping costs.
7. Contact Us
For return or refund-related queries, please reach us at:
📧 Email: help.roopsutra@gmail.com